About this book
Brent works for one of the country's busiest ambulance control rooms - it's her job to stay on the phone during the wait till the ambulance arrives, and she could save your life. From taking calls after the July 7th terrorist attack to helping a young child whose mother has just attempted suicide, Brent has heard them all, and they all have their own tales to tell.
When you dial 999 for an ambulance, Suzi's could be the voice you hear on the other end of the phone. Working in one of the country's busiest control rooms, it is her job to stay on the phone until the ambulance arrives, and to give instructions that could save your life. This title takes you on a tour of life in the emergency lane.